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Selasa, 29 Desember 2015

City Marketing; Building the Identity of Makassar


Smartcitymakassar.com. --Makassar-  Like other metropolis cities in Indonesia, Makassar grows with its complexities.  What unique is that most cities in Indonesia grow with almost the same pattern, which has on the appearance of Jakarta with its already full of problems.  Congestion, criminals, and slum areas have been appearing and are competing with modern facilities, which are built without ecological balance considerations. 

Makassar is, however, still Makassar.  A city with has long history, and a city that always fascinates great number of peoples.  As a popular economic and cultural hubs many new entrants have been trying their fortunes or starting their life in Makassar.  Some do trade, make investment or pursue the study to higher level.  In short, since long time ago Makassar has been well known for its aura, not only from peoples around or within eastern part of Indonesia, but also from worldwide.  

As one of the important cities in Indonesia, Makassar should not be given leave to grow without strategy.  Otherwise, Makassar cannot nurture its people efficiently.  Unfortunately, from experiences when travelling to some cities in Indonesia, the writer found out that they grew “without control”.  Master plan of the city, as the general shared- basis and guide, is not given appropriate place for playing its role.  The bad thing from this situation is that the master plan, which should be as a kind of government control by public, belongs only to specific parties.  It is reasonable then that the rhythm of modernity is manifested into wide spread of modern facilities developments.  Truly, these facilities can never accommodate all parties’ interests at the same time.

The emerging and growing office buildings, housings, and malls and condominiums have underlined indication, that city is called rapidly growing city if it has on the appearance of Jakarta.  Of course it is a disadvantage, since Jakarta has been growing as inefficient city with full of problems and can not provide friendly environment to its locals.  Some problems Jakarta faced such as flood, long traffic congestion and waste are also those seen in Makassar and call for great attention.

One example, the collapsed road around Losari Beach area last 2012 ago is only the small part of burdens the old Makassar faced from the continuing physical developments progress.  Unfortunately, this experience seems come to an end without significant introspective efforts.  The mayor’s great idea to manage the city waste problem, for example, by exchanging waste with rice that is brilliant, should be put questions to and should be examined mindfully and carefully.  How is the concept?  Are infrastructures already well prepared?  Have the citizens been informed and educated about this program?  When the answers are negatives, this idea may be just as an obligation that is hard to pay since it is never calculated by realistic way.


City Marketing

Makassar’s potentials should be managed by collaborative approach involving all stakeholders.  This approach or strategy requires wide participations from key actors such as business, public, university, and credible research institution to name a few.  The participations should not be dominated either by governments or by politicians.  Kotler et. al. (2002) stressed that the city competitiveness should be a strategy-based, namely “designing a place to satisfy the needs of its target markets.  It succeeds when citizens and businesses are pleased with their community, and the expectations of visitors and investors are met”.  The spirit of this strategy is to develop the city competitiveness centered on needs and efficiency.  For that purpose, all elements or stakeholders should be encouraged to participate and understand that the city belongs to them and at the same time their responsibilities. 

Through synergy, the city will be more humane.  This will bring coexistence in creating opportunities, improving economic growth so that the city’s competitiveness will increase, and in creating welfare opportunities to all.  Cities in Europe seem always beautiful because of the harmony.  The harmony that always advances long-term strategy, as in Norwich-Norfolk city that is located in eastern of England, for example.   Norwich-Norfolk improved its competitive advantages without natural resources exports.  On the contrary, by securing the public safety, protecting its quality of the environment, and preserving its cultural heritage, this city grew as one of the best places in Europe for life quality and comfort activity.  Modern building developments and middle-age architecture buildings are in harmony.  The traditional and modern markets are located side by side, and are part of tourism icon.  Streets singers are always expected to sing since they entertain and fascinate the public.

While most part of the world complained about climate change, Norwich-Norfolk has been pioneering sustainable research on this issue.  The government has allocated big amount of fund to this issue – not only spending the city budget for unclear programs as we often do—so that it attracted worldwide experts to come and participate to the research.  At the moment, almost 50% of climate change experts in UK are doing researches at the University of East Anglia (UEA) and at Norwich Research Park (NRP), in Norwich.  To put it briefly, the government, businesses, universities and publics are working together to support the city’s program so that the city grows with its strong identity.

Proactive and long-term vision is an expression of the city integrity.  Through leaders’ planning and commitments, many small cities, that are once ignored, developed by their own means or ways.  They created their own specific and unique existences.  However, by these existences not only do the citizens, but also does the world view these cities meaningfully.

The above-mentioned perspective should be deep rooted at the heart of all government officials of the beloved Makassar.  It is a perspective, not empty words.  The city competitiveness is not defined by the number of the natural resources the city has as well as the physical buildings located everywhere, but is defined on the creativity of the actors to be able to work in synergy.  To this context, Kotler (1993) stressed that “a place’s potential depends not so much on a place’s location, climate, and natural resources ..”.  The main point here therefore is that strong will and creativity from the all actors will define the identity of Makassar, today or tomorrow.

Andi M. Sadat

Research interest on management, live in Jakarta.